Logo
Hotel pool with water slide, sun umbrellas, and palm trees in front of a multi-story building.
Two round wicker chairs with cushions under a white umbrella beside a pool.
Round pool with white sun loungers and tables, surrounded by plants and red pavement
Pool area with lounge chairs and umbrellas beside a round pool and palm trees.
Hotel pool with water slide, sun loungers, and palm trees in front of a multi-story building.
Outdoor restaurant with white tables, umbrellas, and views of pool and water slide.
Hotel with large outdoor pool, sun umbrellas, and palm trees under a clear blue sky.
Illuminated hotel with pool and palm trees at night.
Cozy living area with armchair, table, book, glasses, and apple in a bright hotel room.
Bright hotel lobby with modern seating areas and large windows overlooking garden
Bright restaurant with set tables and two waiters in front of the buffet.
A man lies by the pool edge while a woman relaxes on a lounger with a blue towel and hat.
Modern breakfast area with white buffet and seating with patterned covers
Elegant restaurant with set tables and red chair covers in a bright room.
Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright, modern bathroom with round mirror, double sink, and walk-in shower with glass panel.
Made hotel bed with white towels, flower decoration, and blue-gray cushions.
Balcony with two chairs, a small table, and a view of the sea under a clear sky.
Buffet with various appetizers on plates in a bright room
Several small bowls with fresh salads and vegetables on a wooden tray.
Gym room with mirror wall, multiple exercise machines, and a person on a weight bench.
Gym room with blue floor and several people exercising on machines.
Two women relaxing by a pool with blue lounge chairs and stone wall in the background.
Spanien (Kanaren) ∙ Gran Canaria ∙ Playa del Ingles

MUR Hotel Neptuno ****+

LPA030
Fitness
WLAN
Beach
Air conditioning
Nasz etykieta "Podróże z przyszłością" oznacza hotele, które angażują się w zrównoważoną przyszłość zgodnie ze standardem GSTC.
Hotele oznaczone naszą etykietą "Top-Partner Hotelowy" należą do najpopularniejszych hoteli schauinsland-reisen na świecie.
Map

Location

Centrally located, directly at the "Yumbo" shopping center with numerous shops, entertainment options, bars, restaurants, live music, and shows.
The kilometer-long sandy beach of Playa del Inglés is approximately 900 m away.
The airport is approximately 30 km away.
Hotel with large outdoor pool, sun umbrellas, and palm trees under a clear blue sky.
Illuminated hotel with pool and palm trees at night.

Facilities

Cozy living area with armchair, table, book, glasses, and apple in a bright hotel room.
Bright hotel lobby with modern seating areas and large windows overlooking garden
Bright restaurant with set tables and two waiters in front of the buffet.
A man lies by the pool edge while a woman relaxes on a lounger with a blue towel and hat.
Outdoor restaurant with white tables, umbrellas, and views of pool and water slide.
Modern breakfast area with white buffet and seating with patterned covers
Elegant restaurant with set tables and red chair covers in a bright room.
The adults-only hotel (16+) with 166 rooms spread across 5 floors, features a spacious lobby with reception and seating areas, free Wi-Fi throughout the hotel, an elevator, a fully equipped co-working business room, a game and reading room, a lobby bar, and a buffet restaurant.
The outdoor area includes a swimming pool (heated in winter) with a sun terrace, loungers, and umbrellas, as well as a pool/snackbar with a pleasant terrace.

Accommodation

Double Room

The rooms are modern and comfortably furnished, approximately 24 m² in size, and feature individually adjustable air conditioning, free satellite TV, telephone, minibar (for a fee), free safe, tea and coffee making facilities, a bathroom with bathtub or shower/WC and hairdryer, and a furnished balcony (D).
Also bookable as a Type I Double Room (DI) with the same amenities, subject to availability and a special price.
Also available for single use (DE).

Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright, modern bathroom with round mirror, double sink, and walk-in shower with glass panel.
Made hotel bed with white towels, flower decoration, and blue-gray cushions.
Balcony with two chairs, a small table, and a view of the sea under a clear sky.
Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright, modern bathroom with round mirror, double sink, and walk-in shower with glass panel.
Made hotel bed with white towels, flower decoration, and blue-gray cushions.
Balcony with two chairs, a small table, and a view of the sea under a clear sky.

Double Room with Pool View

Equipped the same as the double rooms, but with a pool view (PD).
Also bookable for single use (PDE).

Preferred Double Room

Equipped the same as the double rooms, but located on the upper floors, with a larger balcony, bathrobe, and slippers (PCD).
Also bookable for single use (PCE).

Bright hotel room with double bed, colorful bedding, and balcony overlooking the sea.
Bright, modern bathroom with round mirror, double sink, and walk-in shower with glass panel.
Made hotel bed with white towels, flower decoration, and blue-gray cushions.
Balcony with two chairs, a small table, and a view of the sea under a clear sky.

Meals

Breakfast or Half Board

Breakfast and dinner served buffet-style.
Regular theme nights and show cooking.

Buffet with various appetizers on plates in a bright room

All Inclusive

Several small bowls with fresh salads and vegetables on a wooden tray.

All Inclusive

Breakfast and dinner served buffet-style.
Regular theme nights and show cooking.
Lunch à la carte with salad buffet at the pool/snackbar.
Local alcoholic and non-alcoholic drinks from 10 am to midnight, as well as a selection of national and international brand drinks available according to the AI menu.

Note

Gluten-free products available (on request/subject to local availability). Please indicate this when booking.
***
Gentlemen are requested to wear long trousers for dinner.

Sports included

Fitness room.

Sports for a fee

Water sports available at the beach for a fee (external providers).

Wellness

Small wellness area with Finnish sauna, steam bath, and experience showers included.
Massages and treatments available for a fee and by reservation.
Price list available on-site at the reception.

Entertainment

Occasional live music.

Hotel Service

Pool towels included.
For an online check-in at the hotel, please contact the hotel directly (not possible via schauinsland-reisen).

Hotel features

  • Wi-Fi
  • Adults Only
  • Shopping Facilities
  • Central Location
  • Sandy Beach
  • Air Conditioning
  • Fitness
  • Massages
  • Extended Hygiene Concept

Sustainability

Travel with Future provides guidance for making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and the cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).More information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Biosphere Responsible Tourism

Note

Adults-only hotel bookable from 16 years of age.
***
Pets not allowed.
***
For an online check-in at the hotel, please contact the hotel directly (not possible via schauinsland-reisen).
***
Due to many stairs, the property is not accessible for disabled persons. Accessible rooms are not available.
***
Avenida 8 de Marzo, 29
35100 Playa del Inglé
Gran Canaria/Spain
Tel.: 0034 928 77 74 92
E-Mail: recepcion.neptuno@grupomur.com
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General notes:
Underbookings can be requested. However, the full room rate is usually charged. If a hotel does not offer single occupancy, a double room can also be requested at the full room rate (if available).
***
Off-contract meal types cannot be requested.
***
In the "Canary Islands · Madeira" Winter 2025/26 catalog on page 33.
In the "Canary Islands · Madeira" Summer 2026 catalog on page 33.

Country category

4 Sterne